Forum Discussion
Problems with Notifications in Teams
Not saying something could be broke because some odd notification issues have popped up on forums here and there but I haven’t seen any issues.
Make sure that the above isn’t the issue if it’s not then not much else can be done other than Microsoft figuring out why the notifications aren’t firing.
ChrisWebbTech Is there any way to contact microsoft directly? My brother told me that Microsoft has several servers that are region based and he assumed that something might be wrong with the server running in our region. We are from west Germany. Is there a way to contact the responsible Microsoft statt for this region in an adequate time?
- Passed this on to my MVP team along with some other posts but I would recommend contacting support via admin center and sending a ticket in as well. Seems it could be a regional issue possibly.
- Should be fixed now. Can you test? Thanks.
ChrisWebbTech Thanks for your reply! Yes, I am 100% sure. Right now I am sitting here with two computers and two mobile phones with two diffrent accounts and the notifications simply dont work. I have created 3 channels and switched all notifications "on" on both accounts. One of the channels work as it shoulds - the other account receives a notification as soon as a new post is made. The other channels just remain silent although the notification settings are EXACTLY the same - I really dont understand it. Right now we dont have a single student in our group with whom the notifications in all channels work as they should.
Also, the global notification settings in the mobile apps are set to "always sent notifications no matter if the desktop app is active or not".
The channels that dont send push notifications neither show up in the activity feed, although the settings should make them appear there.
What the.... is wrong here?
I think there is no chance we can get around it, can we?
