Forum Discussion
Problems connecting as a guest to teams meeting
Hello I sent a joining code to a meeting at Teams via WhatsApp to a guest outside my organization and he is unable to log in with this link from his mobile phone . The guest does not have the Teams ...
Hi! Let’s separate guests and external users first. Guests are actual members of a Team, having access to channels, files, chat etc including the possibility to join meetings as that invited guest.
An external user is just someone that gets invited to a teams meeting. You can invite an external to a meeting by entering their email address when setting up the meeting. It won’t make the guests or anything.
I’d suggest you just enter the external peoples email addresses in the meeting from outlook itself.
There might have been a copy/paste issue when you did this before to WhatsApp. By doing my suggestion they will get it by mail and in their calendar
Adam
An external user is just someone that gets invited to a teams meeting. You can invite an external to a meeting by entering their email address when setting up the meeting. It won’t make the guests or anything.
I’d suggest you just enter the external peoples email addresses in the meeting from outlook itself.
There might have been a copy/paste issue when you did this before to WhatsApp. By doing my suggestion they will get it by mail and in their calendar
Adam
Thank you adam deltinger I do not always have the external people's email address I want to invite to the call , sometimes I have only a mobile phone number.
What problems can there be when copying the meeting link to the WhatsApp web ?
Rona
- Oh! And since they are not invited make sure to enable anonymous access in the teams meeting settings!!
- I’d just click to join the meeting yourself! The First windows gets opened in the browser! Copy that url!
Try it out by pasting it in another browser tab and make sure that you will land on that same page. Then paste it into WhatsApp.
If that link doesn’t work that’s something WhatsApp doing then with the link. It should work though
Adam - Hi,
For the unknown method you would want to be looking at Live Events and choosing anonymous.
However Live Events might be a bit excessive and a bit of a learning curve if not used to them.
As for knowing a number, if you have PSTN calling available by way of a phone system and calling plan license or phone system license and Direct Routing, you would be able to dial participants in.
Thanks
Henry
