Forum Discussion
Andre1984
Aug 24, 2020Copper Contributor
Problem with extern call History teams
Hey, We use the PSTN part in Teams. Since a few days, a lot of people can no longer see the history of the external numbers that called them. This problem suddenly arose, I don't have the problem my...
HenryPhillipsNimbitech
Aug 24, 2020Bronze Contributor
Hi,
Intrigued that it is just the external calls and for some but not all.
When you say PSTN part of Teams. Do you have Teams calling plans with your Phone system license or make use of an SBC and Direct Routing in Teams?
Thanks
Henry
Intrigued that it is just the external calls and for some but not all.
When you say PSTN part of Teams. Do you have Teams calling plans with your Phone system license or make use of an SBC and Direct Routing in Teams?
Thanks
Henry
Andre1984
Aug 27, 2020Copper Contributor
Hi, We are using SBC and Direct Routing in Teams.
History has always worked well and suddenly this problem is there.
History has always worked well and suddenly this problem is there.