Forum Discussion
ProfaEneida
Aug 13, 2020Copper Contributor
Problem to select include system audio
Hi!
When I have my BT headset connected and I want to share my monitor and include the system audio on a video conference, Teams dose not recognize the device change to my pc audio and keep sending the message that I need to select the pc audio to select the include system audio option. Is there any way to fix or solve this problem? Even if I turn off the BT of my computer, the problem persists.
When I have my BT headset connected and I want to share my monitor and include the system audio on a video conference, Teams dose not recognize the device change to my pc audio and keep sending the message that I need to select the pc audio to select the include system audio option. Is there any way to fix or solve this problem? Even if I turn off the BT of my computer, the problem persists.
ProfaEneida The requirement is that in Windows the output device is not the headset you are using. Press the speaker icon in the windows tray and you can pick the audio device at the top above volume.
ProfaEneida The requirement is that in Windows the output device is not the headset you are using. Press the speaker icon in the windows tray and you can pick the audio device at the top above volume.
- ProfaEneidaCopper ContributorThank you for your quick reply!, it seems that I have to select both, the speaker on the computer system and in the Teams setting.