Forum Discussion
faludig
May 31, 2021Copper Contributor
Post Call survey
Hi we would like to survey the user right after the call ended not letting closing the call. Is there an API or technique that we could use for ? tx, gabor
Tcoursey
Oct 17, 2022Copper Contributor
Hello, Did this question get answered? I have a customer looking to add Post call surveys for incoming PSTN calls.
Thank you,
Tim
StevenC365
Oct 17, 2022MVP
Tcoursey you can't do that directly in Teams, but it's a feature of several Teams contact center third party applications.
- TcourseyOct 17, 2022Copper Contributor
StevenC365Thank you!