Forum Discussion
Poor video quality with ample bandwidth
Hello all! I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). We've tried with 5 users and the vi...
Call analytics and Vad for example! You can dig into the calls from here and see what it says about the quality
I would still try to make some video call on other network just to rule out any kind of local network issues regarding Teams!
Also check to video drivers if they are on the same type of computer! I had Teams video looking awful but everything else was looking fine! Got that fixed with a driver update
I would still try to make some video call on other network just to rule out any kind of local network issues regarding Teams!
Also check to video drivers if they are on the same type of computer! I had Teams video looking awful but everything else was looking fine! Got that fixed with a driver update
This is not any official Microsoft support forum, no! They do swing by now and then but I’d suggest creating a ticket instead and sort this out in that case
Same exact experience with teams. Gigabit download and 50mbps upload. Zoom = perfect, Teams = not useable.
- I have exactly the same experience. 350mbps broadband and getting 70mbps + over WiFi... zoom = perfect, teams = terrible. Aargh
CW1981 Sorry you are having problems. You should reach out to your Office 365 administrator. They can look at the logs and diagnose your issue.
I am on Teams ever day without any problems.
It isn't as simple as bandwidth. You have to consider other factors too like packet loss and jitter. Lookup one of he users in Teams who had an issue and look at their call history. Then dive into the call details. It will give you a detailed report of what the issue is. User call history is much better than the dashboard.
