Forum Discussion
UKITGuy
Aug 23, 2019Copper Contributor
Poor video quality with ample bandwidth
Hello all! I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). We've tried with 5 users and the vi...
Aug 23, 2019
I would start here:
https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard
And here:
https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network
Adam
https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard
And here:
https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network
Adam
UKITGuy
Aug 23, 2019Copper Contributor
Hi adam deltinger thanks for the response.
I've seen those articles, but don't think they help me any. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor.
Zoom video conferencing works fine, so why won't Teams? It's that basic there doesn't seem to be any settings to tweak, it should just work...? Have the same problem whether using teams desktop app or web client.
Do you know if Microsoft support monitor this forum?