Forum Discussion
Please explain how to create *free* Teams account with a business email address (not Office 365)
- Mar 01, 2021
martycleverer Hello, there are several articles that covers this topic.
Accounts
https://support.microsoft.com/en-us/office/sign-up-and-create-a-teams-free-org-with-a-microsoft-account-31deb1c0-c49a-499e-844f-e284539e6ebe
https://support.microsoft.com/en-us/office/sign-up-and-create-a-teams-free-org-with-a-gmail-account-5e6db51b-1edf-400d-bf55-51366cf4384e
Support pages Teams free
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
Teams Exploratory MS docs
https://docs.microsoft.com/en-us/microsoftteams/teams-exploratory
Hello ThereseSolimeno,
Let me rephrase.
- One can get Teams for free.
- See https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free
- However, this is only working with MSN Adresses
First question:
Is it true that the free Teams account can only be used with an MSN account?
I presume the answer is yes.
Digging a bit more into the issue:
- If there is an attempt to get the free Teams with a non-MSN Emailaddress, there is always an error "<emailaddress> hasn't been added to your organization's directory. Contact your admin or try a different email."
- This is misleading at first view because it implies that the email domain has been setup already. This is not the case.
Second question:
It seems that all non-MSN addresses being tried lead to exactly that error message.
Except if the domain used is actually registred in Office 365.
Is this assumption correct?
Going on:
- If the domain is not registered in Office 365, but it has been used to i.e. register a Volume License Account, one can "take over admin" as described in https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover
- Doing this actually creats a "registration" of that very domain in Office 365, albeit without licenses.
- Login in to portal.office.com with that just taken over admin account, allows me to add a new user. That user won't have any license, though.
- Registering that user now with the free Teams account (see link above), equips that login in the Office 365 portal with a so called "Microsoft Teams Exploratory" license
Question three:
It seems to me that this is the only way to get Teams "for free" for a non-MSN account. Is this correct?
Daniel
- ChristianBergstromMar 01, 2021Silver Contributor
martycleverer Hello, there are several articles that covers this topic.
Accounts
https://support.microsoft.com/en-us/office/sign-up-and-create-a-teams-free-org-with-a-microsoft-account-31deb1c0-c49a-499e-844f-e284539e6ebe
https://support.microsoft.com/en-us/office/sign-up-and-create-a-teams-free-org-with-a-gmail-account-5e6db51b-1edf-400d-bf55-51366cf4384e
Support pages Teams free
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
Teams Exploratory MS docs
https://docs.microsoft.com/en-us/microsoftteams/teams-exploratory