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RealTime_M365's avatar
Apr 02, 2020

Peer to Peer Call Recording for Microsoft Teams

Microsoft Teams has now officially released a much-awaited feature which was missing from Microsoft Teams as well as Skype for Business Application. Recording the Peer to Peer Calls in now officially available in Microsoft Teams Client.

 

Now we can record the Peer to Peer Recording like Microsoft Teams Meeting and the recording gets stored on Microsoft Stream. There are some license pre-requisite that needs to be adhered to be capable to record the calls.

Currently all the recording can be shared within the organization but in case we want to share the recording with external users we need to down the recording and share the recording via OneDrive or SharePoint Online.

 

 

Pre-Requisite for Microsoft Teams Recording and Setting

https://docs.microsoft.com/en-us/microsoftteams/cloud-recording

 

How to Share and Play the Microsoft Teams Recording

https://support.office.com/en-us/article/play-and-share-a-meeting-recording-in-teams-7d7e5dc5-9ae4-4b94-8589-27496037e8fa

19 Replies

  • johnberry's avatar
    johnberry
    Copper Contributor

    As of April 28, 2021, https://www.microsoft.com/en-us/microsoft-365/roadmap?featureid=68777 states the following:

     

    Description: Microsoft Teams: 1:1 PSTN Call Recording

    Status: In development

    Release: June CY2021

    • Deleted's avatar
      Deleted

      Launched....

       

      https://www.microsoft.com/en-gb/microsoft-365/roadmap?filters=&searchterms=68777

      • MHuez's avatar
        MHuez
        Copper Contributor
        Does the Start recording button show up for anyone? It says Launched but I still don't have this recording feature.
  • AlexB's avatar
    AlexB
    Iron Contributor

    RealTime_M365 I'm hoping call recording for PSTN that is automatically triggered every time comes up soon. We can;t migrate customer to Teams with telephony as vendors are charging a rip off for call recording funcionality with direct routing. It is simnply not commercially viable to have Teams for a company that needs call recording at this stage. We need a solution to keep Teams competitive.

    • Hi AlexB 

       

      PSTN Call Recording is expected to the released between July to September Globally that is what I heard from Microsoft on one of the session which I was attending with the Microsoft Teams.

       

      With Regards,

      Satish U 

      • MTayal's avatar
        MTayal
        Iron Contributor

        RealTime_M365 

        will that cover recording from Mobile Phones with Teams client and PSTN via Direct Routing or Calling plans

         

  • mikaelandersson's avatar
    mikaelandersson
    Copper Contributor

    RealTime_M365 Is this the same thing as PSTN call recording in Teams and asked for in this UserVoice https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19013110-audio-call-recording-in-teams ?

    • RealTime_M365's avatar
      RealTime_M365
      MVP
      Yes this is mostly the same. But the any calls going to the PSTN Network Still Cannot be Recorded. Once it is available it will be a total package.
      • mikaelandersson's avatar
        mikaelandersson
        Copper Contributor
        And do we have an ETA when the total package including PSTN recording will be available?

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