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AP_MS's avatar
AP_MS
Copper Contributor
Jun 26, 2020
Solved

Outlook Teams add in not working if signed in

Since the last update of Office 365 and Teams, the Team add in does not work in Outlook when appointments are made. I can work around this error by logging out of Office. I use the same account for t...
Addin
OSX
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Outlook 365
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  • ChristianBergstrom's avatar
    ChristianBergstrom
    Jun 26, 2020

    AP_MS Hello, try reinstalling the Teams desktop app so the settings and associations gets reloaded.

     

    But before doing that you could go through this info.

     

    'Use the following steps to troubleshoot issues with the Teams Meeting add-in'

    https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

     

    If still no success, report the issue to the official Microsoft support as suggested.

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Jun 26, 2020

AP_MS Hello, try reinstalling the Teams desktop app so the settings and associations gets reloaded.

 

But before doing that you could go through this info.

 

'Use the following steps to troubleshoot issues with the Teams Meeting add-in'

https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

 

If still no success, report the issue to the official Microsoft support as suggested.

AP_MS's avatar
AP_MS
Copper Contributor
Jun 26, 2020

Hi ChristianBergstrom I have already reinstalled teams before this message. I have already tested some other things e.g. sign-in / out, start order but without success.

I checked the link of you before and also tested some other hints in the net. all without success.

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