Forum Discussion
Open PDF file from MS Teams
Hi Exp, Need some help in opening the pdf files directly from teams without using browser but to use directly from adobe reader application and not the browser. Regards
ThereseSolimeno
What is weird is that some of our users can do this and some cannot.
They told me that they have been able to do it up until a week ago when it stopped.
Now I'm worried that it will become an issue across the environment....
I agree. All last year I could open PDFs directly in Teams. Then suddenly a week or so back it stopped. I have a mac, but so do some of my students who CAN open them. There must be a settings issue which needs explaining to sort this out.
I have the same problem.
The crazy thing is that it works in the browser with teams.
At least here you have a preview of the file.
In the local Teams client it doesn't work.- Yes, I am facing the same issue recent times. It needs to be opened in the browser as the workaround.
- Hi all,
I was able to solve the problem with a tip from a colleague:
If there are phenomena on the client side that cannot be explained at first (only on local client) it is always advisable to remove/clear the complete cache of the Teams client.
Teams and Outlook must be closed for this (also check via Taskmanager)
Then rename the Teams folder under %AppData%\Microsoft\ to e.g. Teams.OLD
Then restart all programs and the folder is completely rebuilt
Cheerz
