Forum Discussion
Only some guests can access
- Feb 18, 2021
Cponk Hi, first thing that comes to mind is a Teams setting that is called "Anonymous users can join a meeting" being disabled. And that the accounts you're testing with that works are either guests or federated in your org. But as you're the only one experiencing this (?) it doesn't seem likely. Perhaps you just need to sign out and back in manually to refresh things. Try reproduce from another user/colleague to see the outcome.
Cponk Hi, first thing that comes to mind is a Teams setting that is called "Anonymous users can join a meeting" being disabled. And that the accounts you're testing with that works are either guests or federated in your org. But as you're the only one experiencing this (?) it doesn't seem likely. Perhaps you just need to sign out and back in manually to refresh things. Try reproduce from another user/colleague to see the outcome.
ChristianBergstromThanks for your reply. "Perhaps you just need to sign out and back in manually to refresh things." Would the fact that I signed in via the browser not rule this out? I have since discovered that if I add the guest to a Team first and then invite them to a meeting it works? 🤔
- ChristianBergstromFeb 18, 2021Silver Contributor
Cponk Hello, well not necessarily as you usually are signed in everywhere..
As for the other part. When you're inviting them to join the team they are no longer anonymous users, so I think I'll go with my first guess in the previous reply.
https://support.microsoft.com/en-us/office/add-guests-to-a-team-in-teams-fccb4fa6-f864-4508-bdde-256e7384a14f
- CponkFeb 22, 2021Copper Contributor
ChristianBergstrom success. Your first guess was correct and "Anonymous users can join" was not ticked. All is working now. Thank you very much.
- ChristianBergstromFeb 22, 2021Silver Contributor
Cponk Glad to hear it got sorted! Would you mind checking the reply as "best response" for future reference (the one you feel is the better one). Thanks!