Forum Discussion
Jackie Behrbom
May 26, 2023Copper Contributor
Notification Badges
Is anyone else having issues with notification badges not working? If i enable notification popups/balloons those work...but i just want the blink/red indicator as before.
Alex Kwitny
Oct 26, 2023Brass Contributor
Same issue as everyone else. How in the world does Microsoft expect anyone to use the new Teams when I can't even tell if I've received a new message??
It shouldn't be on the user to go and clear AppData caches and very technical things. 90%+ of our Teams users aren't capable of that. Make it a part of the new Teams to automatically clear those caches or whatever is necessary.
It shouldn't be on the user to go and clear AppData caches and very technical things. 90%+ of our Teams users aren't capable of that. Make it a part of the new Teams to automatically clear those caches or whatever is necessary.
Ewilcosh
Oct 26, 2023Brass Contributor
I would uninstall and do a fresh install. I see Microsoft finally has a New Teams installer available https://www.microsoft.com/en-ca/microsoft-teams/download-app - I have not had this issue for a couple of weeks now. They have resolved it I believe. I've had lots of staff having lots of teams issues, so I've uninstalled their old teams and reinstalled the new one, and so far it's gone well. (but a manual process for some).
I agree- Microsoft should create a "Clear Cache" option in settings. Browsers have it, why can't Teams/outlook/office etc!
I agree- Microsoft should create a "Clear Cache" option in settings. Browsers have it, why can't Teams/outlook/office etc!
- omorocaOct 27, 2023Copper Contributor
Ewilcosh I've tried your link, but when I execute the downloaded file, it says I already have a newer version installed. If the newer version still has the no-notification-of-unread-items issue, why should the older one be any better?
- EwilcoshOct 27, 2023Brass ContributorVery weird! You may have to put in a ticket with Microsoft. I certainly have had a frustrating last few months with Teams issues. I may be ok now... but I've been there! Good luck!