Forum Discussion

Copper Contributor

Sep 07, 2020

Solved

Not able to launch Microsoft team

Hello Team, When I try to join microsoft team meeting, my system throws an error and it restarts. your device ran into a problem and needs to restart. We are just collecting some error info and ...

System Failure

HenryPhillipsNimbitech
Sep 08, 2020
Hi dilip023 ,

Take a look at this thread as it mentions a similar issue and also the same Camera driver, although looking at version numbers there does seem to be later versions. There are also some non driver related fix suggestions that could be tried.

https://answers.microsoft.com/en-us/windows/forum/all/webcam-keeps-turning-off-and-on-again/75294bab-151c-4336-8fbb-152ceb0789f1

Thanks

Henry

HenryPhillipsNimbitech

Bronze Contributor

Sep 07, 2020

Hi,

Sticking with the device theme, presuming you are joining with camera turned on. Does it work without issue with camera turned off?

Thanks

Henry

dilip023

Copper Contributor

Sep 07, 2020

HenryPhillipsNimbitech

Without the camera it is working.

But I need the camera.

Thanks,

Dilip