Forum Discussion
YWKF
Jul 30, 2021Copper Contributor
No videos in 1 on 1 calls
Has anyone experienced something like this? For some reason since earlier this week, in a direct video call (not meeting) some users do not see the video of the other party. To be more specific, they ...
- Aug 02, 2021A case opened with MS. They said it is a known issue and will provide a workaround/fix shortly.
Downgrading to client version 1.3.00.25359 "fixes" the problem.. 
robjderby
Aug 02, 2021Copper Contributor
Exact same issue today.
No video when app is in window open on screen, but when minimised caller video appears.
Did you ever find a solution?
No video when app is in window open on screen, but when minimised caller video appears.
Did you ever find a solution?
YWKF
Aug 02, 2021Copper Contributor
A case opened with MS. They said it is a known issue and will provide a workaround/fix shortly.
Downgrading to client version 1.3.00.25359 "fixes" the problem..
Downgrading to client version 1.3.00.25359 "fixes" the problem..