Forum Discussion
Joe2021
Apr 01, 2022Copper Contributor
No Contact sync on several Desk phones
We use different types of desk phones for customers with Teams Telephone System. The synchronization between Outlook and Teams desktop app on Windows works. But the Teams contacts don't show up on th...
ddkinfotech2435
Oct 11, 2022Copper Contributor
Does anyone have any update on this? We have the Yealink VP59 phones with same issue - cannot sync contacts and also you cannot search for any external contacts. We have opened ticket with Microsoft, reached out to Yealink also.
We received exact same reply from Yealink that you received. Seems like their responses to bugs with Teams is templated and they send the same response to everyone blaming Teams. What I don't understand is that how is it that it works on certain phones and not others.
bmcclain
Jan 19, 2023Copper Contributor