Forum Discussion
No Contact sync on several Desk phones
We use different types of desk phones for customers with Teams Telephone System. The synchronization between Outlook and Teams desktop app on Windows works. But the Teams contacts don't show up on th...
Have you found a solution for this? We have the same problem on all of our VP59 phones. Yealink says it is Microsoft. We opened a ticket with Microsoft and it has been a month and they are still trying to look at the issue. No resolution from them.
ddkinfotech2435 One of the firmware updates made most (not all) Outlook contacts sync TO phones since this post.
However I agree this is a Microsoft problem. For example, in the teams desktop app I can usually only see one contact number and it's most often the Mobile phone if I have both an Work and mobile phone saved on the contact. This is so poorly done.
We are a small firm and cannot chase down solutions so are just living with the poor contact sync functionality.