Forum Discussion
No badge on Teams icon
So in the screenshot, there was a new channel chat and I'd not commented on it.
That sounds like the correct default behaviour. If you want to b notified for every new message you can set this either on a per-channel basis or globally for all channels.
Per Channel
From the ... next to the channel name choose Channel Notifications and All Activity
Globally
From settings ... notifications ... Teams and Channels select a custom config. Set Shown and Pinned, All New Posts to Banner and feed.
You will then get a notification and entry in your activity stream for every message in your channels.
StevenC365 And that's how I have everything set, but still no notifications. Here is the channel that had the notification in the original post:
and global settings:
I've changed the global setting to All Activity to see if that makes a difference, and it doesn't. Nothing I seem to set gives me a badge on the Teams icon when there's an unread chat.
I'm pretty sure you are meant to get a badge on that icon when there are unread channels.
thespike No, you will get a badge on the activity feed to show there is a new notification, and that will take you to the new conversation.
I'm convinced that you used to get badges on the teams icon. But following your comment I can't find any doco that confirms that. Even found a few threads I'd not come across where people are asking for the same. It's pretty inconsistent. You have it for one type of chat why not the other?
The problem I've still got though is I don't get notifications in Activity for all new posts only some, even though everything is turned on. Therefore I've got no at-a-glance view of outstanding messages, I have to go and check the teams specifically.
Somethings not right but I can't work out what!
Thanks for your time and direction.