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Patricia_S-E's avatar
Patricia_S-E
Copper Contributor
Nov 08, 2023

New Teams - Guest Group Chat Conversation Issue (RESOLVED)

Please Note: As of March 2024, this issue has been fixed in the latest update from Microsoft. I've run into an issue in New Teams that affects the ability of guest accounts to create private cha...
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Patricia_S-E's avatar
Patricia_S-E
Copper Contributor
Nov 09, 2023

Deleted 

Thanks very much for your response. Unfortunately, it's not channels or private channels that I'm having problems with. It's chat (i.e. See "Group chat" in this article https://support.microsoft.com/en-us/office/first-things-to-know-about-chats-in-microsoft-teams-88ed0a06-6b59-43a3-8cf7-40c01f2f92f2).


It's appropriate that channels and private channels can only be created by a Team Owner or Member and not a Guest. What's a problem with New Teams is that Guests can't start a Group Chat. It doesn't appear to be a deliberate feature. It appears to be a glitch. No dialog pops up saying anything about how Guests don't have the ability to start a Group Chat. It just doesn't work. 

It still works in the original Microsoft Teams app, just not in New Teams.




SimonKraemerZ's avatar
SimonKraemerZ
Copper Contributor
Jan 10, 2024

We are facing the same issue.
As a workaround it is also possible to create the chat with the web version of Teams.
Once it is fully created (first message exchanged) it can be used in New Teams without issues.

Edit: spelling

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