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ltomovski's avatar
ltomovski
Copper Contributor
Nov 18, 2020
Solved

New BUG? After upgrading to 1.3.00.30866 camera not working

Hi all more and more ppl in our company reported problem with their laptop integrated camera .. The problem is that the camera is no longer working and they can not share their video ... I had no ...
Camera Issue
  • RichardEvans's avatar
    RichardEvans
    Dec 03, 2020

    Hi ltomovski 

     

    We are also experiencing the exact same issue with this version, which is still the automatic update version being deployed.

     

    We also get some of our users reporting that trying to use the camera crashes Teams completely, and they have to open it again to join audio calls only.

     

    The only way we can get our users working again, is to direct them to the current version on the main Teams download site, which is 1.3.00.28779 and then their camera is working again.

Joost_F's avatar
Joost_F
Copper Contributor
Jan 05, 2021

Hi all, 

 

Still no real solution from Microsoft?

 

I did find a workaround, although this is not a feasible workaround if you have 100 users. 

With this workaround there is no need to downgrade teams and should work with future updates. 

 

OBS as virtual webcam

https://lucavitali.wordpress.com/2020/06/02/how-to-use-obs-studio-as-a-virtual-webcam/

 

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