Forum Discussion
New BUG? After upgrading to 1.3.00.30866 camera not working
Hi ltomovski
We are also experiencing the exact same issue with this version, which is still the automatic update version being deployed.
We also get some of our users reporting that trying to use the camera crashes Teams completely, and they have to open it again to join audio calls only.
The only way we can get our users working again, is to direct them to the current version on the main Teams download site, which is 1.3.00.28779 and then their camera is working again.
Hi ltomovski
We are also experiencing the exact same issue with this version, which is still the automatic update version being deployed.
We also get some of our users reporting that trying to use the camera crashes Teams completely, and they have to open it again to join audio calls only.
The only way we can get our users working again, is to direct them to the current version on the main Teams download site, which is 1.3.00.28779 and then their camera is working again.
RichardEvans I can see how downloading version 28779 would correct the issue, but Microsoft Teams updates automatically without user or admin intervention. Wouldn't you simply be delaying the problem by going back to 28779, as the application would just update to 30866 on its own?