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harsharnvidia's avatar
harsharnvidia
Copper Contributor
Apr 01, 2022
Solved

Need APIs for Poly Teams Rooms -Poly phones registered to Teams F.E CCX 500 & C60

We recently migrated to Teams and planning to build an internal tool where we can get monitoring (UP & Down) and Quality metrics for the devices registered to Teams or using Teams.

 

For this requirement, we are searching for APIs for Teams rooms --> Not just MTRs, polyphones registered to Teams F.E: CCX 500 & C60. 

This is the data we need:

  • Export of all devices registered (MTRs, Poly Phones & Audio Codes Teams room phones)  to Microsoft Teams
  • Up & Down / Offline +Online status of these phones
  • Call history, real-time call quality & monitoring data & other quality metrics related to the network.
Teams Rooms APIs
  • Eric Marsi's avatar
    Eric Marsi
    Apr 11, 2022
    Unfortunately there are no publicly documented APIs available for device management. There are APIs for the Teams Admin Center that can be found from the network tab in Dev Tools (F12) but are not publicly documented. As an example, a GET to the below URL will return all devices in the tenant. Rooms, Phones, ETC. https://admin.devicemgmt.teams.microsoft.com/api/v2/devices

    Call History is one that I personally have not touched before, but I believe that that is part of the Graph API.

3 Replies

  • Kannan_Dharma's avatar
    Kannan_Dharma
    Copper Contributor
    Nov 20, 2023

    harsharnvidia 

    i have used REST API for Poly X Studio version MTRs using https://www.poly.com/content/dam/www/products/support/video/video-os/release-notes/video-os-rn-4-1-1.pdf 

    which provides below details. for CCX REST commands are similar to VVX models.

    IP AddressMTRNameLANStatusCAMStatusMRCAMStatusMRAudio_statProvisioningStatusAudioAllowedVideo AllowedMICStatusMIC TypeMACAddressLocalTimeMute LockedMutedNumber of MICs Connectedvolume
    10.X.X.XTernateupall_upall_upall_upoffTRUETRUEMIC_STATE_GREEN MIC_STATE_GREENPolycom Directional Mic Polycom SSL Mic00e0dbxxxxx2023-11-21T09:07:26.000+0700FALSEFALSE248
    • Eric Marsi's avatar
      Eric Marsi
      MVP
      Apr 11, 2022
      Unfortunately there are no publicly documented APIs available for device management. There are APIs for the Teams Admin Center that can be found from the network tab in Dev Tools (F12) but are not publicly documented. As an example, a GET to the below URL will return all devices in the tenant. Rooms, Phones, ETC. https://admin.devicemgmt.teams.microsoft.com/api/v2/devices

      Call History is one that I personally have not touched before, but I believe that that is part of the Graph API.

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