Forum Discussion
NDI is not supported - error message
- Nov 17, 2020
Thomsch I got mine to work by disabling GPU acceleration in the General settings and then restarting Teams. On my system with an Intel GPU, NDI would be selectable after a reboot but would then turn off with the "NDI is not supported" error as soon as I started a meeting. Interestingly enough, after I disabled GPU and enabled NDI, I was then able to turn GPU acceleration back on and NDI continued to work (at least for now.)
Hopefully this works for other people - we'll see how it goes over the next few events.
Still an issue, I have a several systems that are all tied together and a client just gave access to multiple accounts on their teams server. Logging in on a secondary machine, it states "NDI is not supported", I've seen that before and did the toggling of the GPU, but that isn't working this time. We have an event TODAY! The system is not only capable of NDI, it is running it for incoming and we've done other events via Skype from it. Teams, you need to get your self together.
- No multiple accounts
- NDI out contains mixed down audio
- NDI only works sometimes
- Watermark sporadically comes back on NDI (although I haven't seen it recently)