Forum Discussion
NDI is not supported - error message
Thomsch I got mine to work by disabling GPU acceleration in the General settings and then restarting Teams. On my system with an Intel GPU, NDI would be selectable after a reboot but would then turn off with the "NDI is not supported" error as soon as I started a meeting. Interestingly enough, after I disabled GPU and enabled NDI, I was then able to turn GPU acceleration back on and NDI continued to work (at least for now.)
Hopefully this works for other people - we'll see how it goes over the next few events.
ThomschI have put in a service request about this. I'm having exactly the same issue. In terms of what it might be, my best guess is that it isn't supported outside the US, as I saw a comment on https://www.youtube.com/watch?v=Px1eEpd7ovw&ab_channel=NewTek saying:
"https://www.youtube.com/channel/UC9SMJZXNauBjb_RNawU0jFwhttps://www.youtube.com/watch?v=Px1eEpd7ovw&lc=UgwRgu1jWbWnF4mvt9d4AaABAg
Aqueum correct, I'm also within Europe.
Thanks for your input.
To be honest, I don't think that's the reason. There are a lot of german youtubers also showing off some NDI examples with Teams...
It may be a bandwith issue?
My NDI was fine but when the network got busy it failed and then I saw that message. A restart solved it.
I'm in the US and ran into the same issue.... was using NDI perfectly fine within teams and 6 outgoing NDI sources to OBS (on the same computer). Right in the middle of our broadcast Teams just crashed and when it restarted NDI wasn't working. Tried restarting teams a few times, but now i still get the "NDI is not supported". Frustrating to have NDI cut out in the middle of a live event!
