Forum Discussion
borondy
Aug 18, 2022Copper Contributor
My voice is not audible when I'm typing on keyboard
Hi Guys, When I'm in a call with others I'm perfectly audible until I start typing on my keyboard. They don't hear the keyboard "clicking", and they neither hear me speaking. It is like I'm being...
- Aug 20, 2022
As mentioned I did not experienced anything like this with other apps.
However I had the time to investigate the issue a bit more extensively. It seems that when I'm setting the Noise suppression to High everything works as expected.
It is a bit counterintuitive to me, I'd think if I set NS to off, there would be no magic happening behind the scenes, which can cause issues like this.
Anyways if anyone else is facing this:
Setting Noise suppression to High solved for me 🙂 (Off or Low was problematic here)
Aug 20, 2022
Hi Borondy,
Seems like the devices drivers needs to be upgrade. Can you check and confirm if the issue also happens with other UCC platforms like WebEx, Zoom or others as well?
With Regards,
Satish Upadhyaya
Seems like the devices drivers needs to be upgrade. Can you check and confirm if the issue also happens with other UCC platforms like WebEx, Zoom or others as well?
With Regards,
Satish Upadhyaya
borondy
Aug 20, 2022Copper Contributor
As mentioned I did not experienced anything like this with other apps.
However I had the time to investigate the issue a bit more extensively. It seems that when I'm setting the Noise suppression to High everything works as expected.
It is a bit counterintuitive to me, I'd think if I set NS to off, there would be no magic happening behind the scenes, which can cause issues like this.
Anyways if anyone else is facing this:
Setting Noise suppression to High solved for me 🙂 (Off or Low was problematic here)