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ramki1465's avatar
ramki1465
Brass Contributor
Oct 14, 2022

MS Teams Meeting issue with Sceen sharing Session

Hello All

 

Ferquently enbd users are complaining about the issue during the meeting - screen sharing session. When some one sharing the screen diring the meeting. some particpaints are see the presentation as delayed and some of them are Meetings gets freezed. 

 

When i checked the call quaility in CQD, it showing as Inbound Pocket loss is high during VBSS (frist to Second Medium - Stream Direction)

Also in CQD : poor reason : Video Local Frame Loss Percentage . however its been confirmed, No Video call / Video content been shared by any of the users. 

 

And also the whole subnet was shwoing "Poor Sharing rate as RED".

 

Audio is good.  - Its impacting the whole meeting only during the svreen sharing session. 

 

What is the possible issue and how to mitigate

  • Hello,

    Looks like you are having some performance issues with your internet access... have you checked that?
    • ramki1465's avatar
      ramki1465
      Brass Contributor
      Hello Andres

      Thanks for your update. You mean something in ISP end .

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