Forum Discussion
MS Teams had this notification message "We ran into a problem. Reconnecting…"
Does it work when they do a full logout and sign back in again?
When did it start happening?
Have you been in contact with Microsoft about this?
Does it work on the web client?
we haven't monitor it when the issue happened, we will continue to check soon
Does it work when they do a full logout and sign back in again?almost can't working, just only restart or log off computer
When did it start happening?
it looks like 3 month ago
Have you been in contact with Microsoft about this?
i haven't
- Try the webclient next time! Also you say it happens when users are working from home? Do they use a VPN connection when they do?
adam deltinger if you've got an update on this issue or even better a fix I'd grateful. I'm using the latest version of the Teams client on Win10. running on the corporate LAN, no disconnection issues, as soon as I'm running remotely via a VPN to the corporate network, Teams disconnects every 10 mins. Refreshing the connection will not work, only logging out/in get's Teams reconnected. The Teams web client has no connection issues remotely. this issue only started when I had Teams reinstalled. prior to that the same version had no disconnect issues remotely.
Thanks for any help in advance
