Forum Discussion
MS Teams had this notification message "We ran into a problem. Reconnecting…"
Hi Team our users often encounter this error message in our company and home, could you please give us some advises for this, how to fix it? but it seems woking fine in cell phone. we checked the adm...
Try the webclient next time! Also you say it happens when users are working from home? Do they use a VPN connection when they do?
adam deltinger if you've got an update on this issue or even better a fix I'd grateful. I'm using the latest version of the Teams client on Win10. running on the corporate LAN, no disconnection issues, as soon as I'm running remotely via a VPN to the corporate network, Teams disconnects every 10 mins. Refreshing the connection will not work, only logging out/in get's Teams reconnected. The Teams web client has no connection issues remotely. this issue only started when I had Teams reinstalled. prior to that the same version had no disconnect issues remotely.
Thanks for any help in advance