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Vivekvp's avatar
Vivekvp
Brass Contributor
May 17, 2022
Solved

MS Teams Contact Group for messaging

Hello,

 

I created a contact group in MS Teams.

 

I was hoping I could send a message to the contact group - but I can't find the option.

Or am I using it wrong?

 

Can some one give me an example for the use of a Teams Contact Group.

 

Thanks,

 

V

  • Ok, my understanding of these contact groups is not for MESSAGING but for just organization.

    ie. you cannot sent a group message with contact list like email

4 Replies

  • Vivekvp's avatar
    Vivekvp
    Brass Contributor
    Ok, my understanding of these contact groups is not for MESSAGING but for just organization.

    ie. you cannot sent a group message with contact list like email
  • Does this help? Vivekvp  https://support.microsoft.com/en-us/office/send-a-message-or-a-meeting-invite-to-a-contact-group-1c97fcb2-0ed4-41e6-b401-58f9d7d40e39

    • Vivekvp's avatar
      Vivekvp
      Brass Contributor

      Therese_Solimeno 

      Not quiet. In Outlook, a contact group emails several people. But what does a contact group in Teams do?

       

      so this group I created in MS Team, how do I use it to message multiple people?

       

       

      Can I send a message to 'A Test Teams Contact Group'?

       

      Does that make sense?

       

      Thanks,

       

      V

      • Therese_Solimeno's avatar
        Therese_Solimeno
        Moderator

        Vivekvp  This is not a Microsoft article, but it's pretty explanatory. https://academy.geomant.com/academy/microsoft-teams-call-center-features#:~:text=Perhaps%20the%20biggest%20benefit%20of%20Microsoft%20Teams%20integrated,full%20business%20phone%2C%20UCaaS%2C%20and%20contact%20center%20solution.