Forum Discussion

Copper Contributor

Feb 17, 2021

MS teams Consult transfer - window is minimised or disappeared on C party

Hi, I am making calls via Direct routing to MS teams and that user does the consult transfer to another teams user. Transferee's screen is minimised (windows) after transfer or sometimes disappear...

Teams window is minimised after consulted transfer

Sakitt

Copper Contributor

Sep 17, 2021

Same here, when we tranfer the call screen comes up but consult and transfer is used the call screen is minimised and there is no way to get it to show.
We are using version 1.4.00.22472 on a windows 10 machine.