Forum Discussion
MS Teams Chat Export Failure
Hello, I am the admin account for an organization on MS Teams. For internal purposes we need to export all chats that are stored within my MS Teams account. When I follow the guidance, and open json ...
What guidance are you following? The only supported by Microsoft method is to perform an eDiscovery: https://docs.microsoft.com/en-us/microsoftteams/ediscovery-investigation
Although it's only useful when you have Advanced eDIscovery: https://docs.microsoft.com/en-us/microsoft-365/compliance/conversation-review-sets?view=o365-worldwide
Although it's only useful when you have Advanced eDIscovery: https://docs.microsoft.com/en-us/microsoft-365/compliance/conversation-review-sets?view=o365-worldwide
VasilMichev Hello Vasil, thank you for the answer. I was referring to this guidance - https://support.microsoft.com/en-us/office/export-or-delete-your-teams-data-1ed6ac68-5fb4-41be-9861-1a4127fecf68
The Microsoft support team told me later on that this works only for personal accounts. My account is a trial MS Teams, free of charge account for business and that is why I cannot follow your suggestion. I called the support team and they told me they do not provide support to the users on trial. Do you have any other solution perhaps? We are eager to pay a fee for this chat export.
