Forum Discussion
Missing Refer from MS Teams for AA calls
Hi everyone, I have a MS Teams Carrier setup and occasionally PSTN to AA then to MS Teams user transfer will fail. Investigation on SBC logs seems to indicate no REFER from MS Teams. MS Support b...
Hi Fowler_23,
Yes I well aware of the SBC config for REFER. However we can see from SIP Signalling trace that the SBC didn't receive REFER on the wire. Unfortunately we are not able to do third party packet trace on switch or router as all the signalling are encrypted.
Yes I well aware of the SBC config for REFER. However we can see from SIP Signalling trace that the SBC didn't receive REFER on the wire. Unfortunately we are not able to do third party packet trace on switch or router as all the signalling are encrypted.
Hi,
Did you ever find the root cause for this issue? Experiencing this on two different tenants.
Seems we have the same issue. Was there any solution to the problem? We have Audiocodes as SBC vendor.
