Forum Discussion
Missing or Delayed notifications
- May 25, 2021
Had the same issue. Tried all solutions - uninstalling, removing cache, reinstalling, ensuring Focus Assist is turned off, trying sans the VPN, on different networks etc. etc. - nothing worked.
However, turning on the Developer Preview helped:
Teams > Settings > About > Developer Preview
I'm now getting notifications in real time. Hope this helps.
just a quick update - I took the risk and moved us to Teams only mode (no more Skype). A few weeks in and we haven't had anyone report the long delay with messages/notifications. Either MS fixed something on their end, or going Teams only helps. Now that I've posted this I'm sure it will start happening again later today...
- AOEHMar 02, 2020Copper Contributor
Eric_H I got also the feedback, that sometimes messages have a delay from 5-10 minutes. I have even one with around 1 day delay.
I then checked whether we have set Teams only or not. Unfortunately, we are already running on Teams only mode. I don't think, that this setting helps.
What is your experience so far (after 6 months?)
- Eric_HMar 05, 2020Iron Contributor
AOEH We seem to be fine ever since switching to Teams only mode and disabling/uninstalling Skype from workstations. Unfortunately you might need to open a (never ending) ticket with MS.
Regarding the other issue some describe where notifications don't come through until opening the app, I don't think we saw that. I did see a few times where opening the web app somehow got the desktop app to "catch up", so something to try. Also, just make sure your status isn't somehow stuck on "do not disturb" or have Windows "quiet mode" enabled. Here's another similar thread https://techcommunity.microsoft.com/t5/microsoft-teams/teams-notifications-not-working-on-windows-10-desktop-app/m-p/354396