Forum Discussion
Khushi Shaikh
Oct 20, 2020Brass Contributor
Missing Files Toolbar in Client application
Hello Teams Gurus - A user who is owner of the team is experiencing an issue in the Teams client version. She has no issues in the online version. When she clicks on a channel, and then clicks on th...
Ethan Stern
Oct 21, 2020Iron Contributor
Try clearing the Teams cache- recently had a user having the same issue and this resolved it
Here’s what you need to do to clear the local cache for Microsoft Teams.
1. Quit Microsoft Teams. 2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams 3. Delete contents of the entire folder. 4. Restart Microsoft Teams.
Here’s what you need to do to clear the local cache for Microsoft Teams.
1. Quit Microsoft Teams. 2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams 3. Delete contents of the entire folder. 4. Restart Microsoft Teams.
ajitchaudhari
Feb 22, 2024Copper Contributor
In Microsoft Teams Classic for Mac, I opened up Library/Application Data/Teams and deleted everything inside there. It solved the problem for me, thank you!