Forum Discussion
Mine and the other participant's camera doesn't show up for the host
Same here, chatted yesterday with someone on the support chat and she said it's a know bug on windows 11 app and that they would launch un update soon to fix it. I also lost video feed of me and others some days ago and tried everything to fix it, but it just doesn't work. webcam works just fine on web app (but it's very limited) and all other conference apps work fine, it's a Teams bug.
Btw i can share desktop just fine, i just can't see video at all, mine or from others. But the webcam it's working because the red light (it's a logitech) it's on.
Really huge bug, but like i said, someone told me yesterday that they are working on a fix.
Jess_H Is it multiple laptops?
It perhaps sounds to me like a network issue, are you sure that all the required network ports are open ? A good way to test is to connect your device to an open simple network like a home broadband.
I have the same problem with Windows 11 on my HP Pavilion. I am in a call with two other people and can only see a back screen with the initials od the others in a circle. My picture isn't showing in the bottom right corner, just a darker square. One of the other participants is also having the same problem while the third can see both of us (they're using an i-pad.). I have taken a screen shot but not sure how to attach it to this reply.
My workplace has the same issue for all their Windows 11 PCs, we believe it's a faulty update for the Windows 11 version of Teams. I did attempt to go back to a previous version of Teams. While it did allow me to see myself, the issue persisted if the second participant was on Windows 11. And having them also join on the previous version of Teams doesn't load the app after the link was clicked.
So at the moment I don't see there being a fix until the app is updated
