Forum Discussion
Microsoft Teams won't send dial pad inputs when navigating a phone tree during a conference call
Our users sometimes need to dial to an external number from the Teams app on their phone, add another external number to the call, then use the dial pad to navigate a phone tree. However, the Teams c...
jcjchavez(and a message to my future self when I get annoyed by this again)
So I realised that there are two dial pads. The one in the main Teams window doesn't send tones.
But if you can navigate to the call itself there is another dial pad at the top. This does send tones.
🙂
JULY 2023 UPDATE FROM MY FUTURE SELF:
They Keypad option in Teams sends tones on the call. To add another participant, click on People and then dial another number.
This is a problem yes, I guess not so big since it only got 30 votes for the uservoice request. Vote for it and get others to vote and Microsoft will hopefully fix this.
