Forum Discussion

Copper Contributor

Aug 25, 2020

Microsoft Teams Room setup issue

Hi, We have 4x Logitech tap hardware devices that are MS Team Room certified. We have them all setup and they are each logged in with an exchange on premise resource account. The issue we have is th...

MVP

Aug 25, 2020

Are you able to migrate the account that has the calendar to Exchange Online and then try it?

Although hybrid configured correctly with OAuth should do the job for you, Teams simply works better with Exchange Online than it does with on-premises Exchange, so if you have the chance to use Exchange Online I would always recommend this.

bubba19831983
Copper Contributor
Aug 26, 2020
PeterRisingI cannot migrate to exchange online as I didn't install the full hybrid since we are not going to exchange online.

If I would use exchange online what would my auto discovery record be? our tablet are on a segregated network with full internet access so how would they know what auto discovery record to look for?
- PeterRising
  MVP
  Aug 26, 2020
  bubba19831983
  
  Ah fair enough, if you aren't planning on using Exchange Online then I get where you are coming from.
  
  Have you checked out this guide for configuring Teams Rooms with Exchange on-premises?
  
  https://docs.microsoft.com/en-us/microsoftteams/rooms/with-exchange-on-premises
  - bubba19831983
    Copper Contributor
    Aug 26, 2020
    PeterRisingHi
    THat is the guide I have been following. When I get down to enable the device account step 3
    Enable-CsMeetingRoom -Identity $rm -RegistrarPool'sippoolbl20a04.infra.lync.com' -SipAddressType EmailAddress
    
    This is where the error gets generated. That is why I posted this online.