Forum Discussion
Ltoombs
Apr 09, 2021Copper Contributor
Microsoft Teams on MAC wont let me change log in
I have spent 5 hours trying to figure out how to sign into my WORK account. I have tried deleting keychains, I have tried searching for folders mentioned in other strings, and I do not have any. I ha...
- Aug 05, 2022
In case anyone else has the issue that the login is broken or set to an account that no longer exists, remove the "Teams" folder from ~/Library/Application Support/Microsoft (Finder - Go to Folder) and remove any "Teams Identity Cache" from Keychain access (search in the top right of the Keychain Access window). Restart Teams and it should prompt for login info.
pcguy63
Dec 02, 2022Copper Contributor
For weeks, I haven't been able to log into Teams with my work account. Did everything that was suggested, uninstall and reinstall, deleted preferences, keychains. Would just get a white screen after I enter my work email address. Saw something mentioned on another website about disconnecting from VPN. Didn't think that would help but tried it anyways. I got in!! I couldn't believe it. Was able to reconnect with VPN and have been connecting to Teams successfully since. Makes no sense why I couldn't connect while on ethernet at work with VPN disconnected all this time. Not sure if this will help anyone but, this worked for me. Bizarre.