Forum Discussion
Ltoombs
Apr 09, 2021Copper Contributor
Microsoft Teams on MAC wont let me change log in
I have spent 5 hours trying to figure out how to sign into my WORK account. I have tried deleting keychains, I have tried searching for folders mentioned in other strings, and I do not have any. I ha...
- Aug 05, 2022
In case anyone else has the issue that the login is broken or set to an account that no longer exists, remove the "Teams" folder from ~/Library/Application Support/Microsoft (Finder - Go to Folder) and remove any "Teams Identity Cache" from Keychain access (search in the top right of the Keychain Access window). Restart Teams and it should prompt for login info.
Joe1388
Aug 16, 2022Copper Contributor
I have tried all the responses to your question and I'm afraid that nothing worked. It's ridiculous that they make it so difficult
Did you ever find a solution?
- CortadoAug 17, 2022Copper ContributorKevin Davis solution above worked!!! Deleting the Application Support folder for Teams got rid of the old stuck account (that did not exist anymore)
- Kevin_DavisAug 17, 2022Brass ContributorThanks for the confirmation Cortado, glad it helped at least one person : )