Forum Discussion
Microsoft Teams on MAC wont let me change log in
In case anyone else has the issue that the login is broken or set to an account that no longer exists, remove the "Teams" folder from ~/Library/Application Support/Microsoft (Finder - Go to Folder) and remove any "Teams Identity Cache" from Keychain access (search in the top right of the Keychain Access window). Restart Teams and it should prompt for login info.
I got mine to work! Here's what I did, I hope this works for you:
I forced quit then deleted the Teams desktop app. Then I went back to the Microsoft Teams website to download the desktop app again but instead of clicking "sign in", I clicked "sign up for free" and I was able to input my work email and follow all of the steps from there. I had to do this process twice but it worked on the second time. Also, I should mention, I already have my work email set up in my email accounts on my Mac. I'm not sure if that has anything to do with it but just wanted to share the entire picture.
Hi you must disconnect other microsoft account from all microsoft product like Office
delete old account password
Then you can setup an other account for teams.
- how to disconnect other account? this is the crux of the problem.
- Unfortunately for us, the solution was to go back to Slack and Zoom.. never again.
