Forum Discussion
Microsoft Teams Network Assessment Tool always fail
Hi , I am trying to use this Microsoft tool to verify Teams Network connectivity from my office : https://www.microsoft.com/en-us/download/details.aspx?id=103017 But it always showed error: ...
here is the command line output:
C:\Program Files (x86)\Microsoft Teams Network Assessment Tool>NetworkAssessmentTool.exe
Microsoft Teams - Network Assessment Tool
Starting Relay Connectivity Check:
UDP, PseudoTLS, FullTLS, HTTPS connectivity will be checked to this relay (VIP) FQDN: worldaz.tr.teams.microsoft.com
If user wants to check connectivity to a particular relay (VIP) IP, please specify in NetworkAssessment.exe.config.
Connectivity check source port range: 50000 - 50019
Relay : 52.115.86.6 is the relay load balancer (VIP)
Starting Service Connectivity Check:
Relay : 52.115.86.6 is reachable using Protocol UDP and Port 3478
Relay : 52.115.86.6 is QOS (Media Priority) enabled
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol PseudoTLS and Port 443
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol FullTLS and Port 443
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol HTTPS and Port 443
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3478
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3479
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3480
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3481
Relay connectivity and Qos (Media Priority) check is successful for all relays.
Please ensure your firewall allows connections to the following domains: *.cc.skype.com
Please check if IP 52.114.201.15 is reachable using HTTP
Service verifications failed.
More information on Office 365 URLs and IP address ranges can be found at following page.
https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2
Service connectivity result has been written to: C:\Users\XXX\AppData\Local\Microsoft Teams Network Assessment Tool\202302150916482595_service_connectivity_check_results.txt
C:\Program Files (x86)\Microsoft Teams Network Assessment Tool>NetworkAssessmentTool.exe
Microsoft Teams - Network Assessment Tool
Starting Relay Connectivity Check:
UDP, PseudoTLS, FullTLS, HTTPS connectivity will be checked to this relay (VIP) FQDN: worldaz.tr.teams.microsoft.com
If user wants to check connectivity to a particular relay (VIP) IP, please specify in NetworkAssessment.exe.config.
Connectivity check source port range: 50000 - 50019
Relay : 52.115.86.6 is the relay load balancer (VIP)
Starting Service Connectivity Check:
Relay : 52.115.86.6 is reachable using Protocol UDP and Port 3478
Relay : 52.115.86.6 is QOS (Media Priority) enabled
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol PseudoTLS and Port 443
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol FullTLS and Port 443
Relay : 52.115.86.6 is the relay load balancer (VIP)
Relay : 52.115.86.6 is reachable using Protocol HTTPS and Port 443
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3478
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3479
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3480
Relay : 52.115.86.228 is the actual relay instance (DIP)
Relay : 52.115.86.228 is reachable using Protocol UDP and Port 3481
Relay connectivity and Qos (Media Priority) check is successful for all relays.
Please ensure your firewall allows connections to the following domains: *.cc.skype.com
Please check if IP 52.114.201.15 is reachable using HTTP
Service verifications failed.
More information on Office 365 URLs and IP address ranges can be found at following page.
https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2
Service connectivity result has been written to: C:\Users\XXX\AppData\Local\Microsoft Teams Network Assessment Tool\202302150916482595_service_connectivity_check_results.txt
run the same test from a Azure VM with full Internet access, and got same error.
"Relay connectivity and Qos (Media Priority) check is successful for all relays.
Please ensure your firewall allows connections to the following domains: *.cc.skype.com
Please check if IP 52.114.201.11 is reachable using HTTP
Service verifications failed."
Maybe the tool is outdated?
"Relay connectivity and Qos (Media Priority) check is successful for all relays.
Please ensure your firewall allows connections to the following domains: *.cc.skype.com
Please check if IP 52.114.201.11 is reachable using HTTP
Service verifications failed."
Maybe the tool is outdated?