Forum Discussion
kate_123
Dec 28, 2020Copper Contributor
Microsoft teams error
Hi guys! I want to ask you guys that my microsoft teams app disappears whenever I open chat so is there anything I can fix this problem? I've already uninstalled and reinstalled it but it keeps disap...
- Dec 28, 2020You might want to try couple of things
- sign out and then sign back in
- toggle with new meetings experience: turn off, quit Teams, turn on, quit Teams and then check the behavior
- cleanup Teams cache. https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10
When installing the Teams again make sure you download it from Microsoft so you have the latest version
Vesa Nopanen
Dec 28, 2020MVP
You might want to try couple of things
- sign out and then sign back in
- toggle with new meetings experience: turn off, quit Teams, turn on, quit Teams and then check the behavior
- cleanup Teams cache. https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10
When installing the Teams again make sure you download it from Microsoft so you have the latest version
- sign out and then sign back in
- toggle with new meetings experience: turn off, quit Teams, turn on, quit Teams and then check the behavior
- cleanup Teams cache. https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10
When installing the Teams again make sure you download it from Microsoft so you have the latest version
kate_123
Dec 28, 2020Copper Contributor
Vesa Nopanen Thank you so much for your suggestion. I'm gonna try that out.