Forum Discussion

Copper Contributor

Jun 07, 2021

Microsoft Teams drops after joined meeting for several seconds

Hi, Since the Teams Desktop application for Windows updated to version 1.4.00.7174 or upper, several my users are facing the subjected issue at home with a specific ISP internet broadband. It hap...

teams

Wan Zhung Bong

Brass Contributor

Jun 11, 2021

Hi, we do see the same problem for some of our HK users whenever they're working from home and our findings seem goes to the same ISP HKT.

This issue seem to be very specific only to HK as we don't get any report from other countries.

Does upgrading to the latest Teams version 1.4.00.11161 helps?

Penny1005

Copper Contributor

Jun 16, 2021

i have exactly the same problem..even when i try using mobile network which is CSL... HKT...