Forum Discussion

Copper Contributor

Sep 13, 2022

MIcrosoft teams Direct routing | user Dialpad missing

We are using Microsoft teams direct routing. I have assigned a number to user, Microsoft teams E3 license plus phone system license . Upon logging in user can not see the dial pad . Moreover if...

Direct Routing

Rohit001

Copper Contributor

Sep 14, 2022

Hi Andres,

Thanks for your response, I have performed all the diagnostics, the reason has been found,,
The reason is microsoft user is not hosted online,therefore not showing licens, now the problem is how to enable hosted online for the user

ilario_marchetti1810

Copper Contributor

Nov 21, 2022

on_line users problemis the host url exacte adresse is not.