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Oratorio's avatar
Oratorio
Copper Contributor
Jul 01, 2021

Microsoft teams crashes

when i join meeting it hangs then crahes   in event viewer :   Faulting application name: Teams.exe, version: 1.4.0.16575, time stamp: 0x5f654c60 Faulting module name: Teams.exe, version: 1.4.0....
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ThereseSolimeno's avatar
ThereseSolimeno
Former Employee
Jul 01, 2021

Hi Oratorio   Sounds like you need immediate assistance, which can be received by contacting Microsoft Support or opening a ticket at answers.microsoft.com, where agents are available to troubleshoot your issue until it's resolved.

  • Oratorio's avatar
    Oratorio
    Copper Contributor
    Jul 07, 2021

    thanks

    the problem was with audio device 

    I removed them and installed latest realtek audio device

     

    • Rauji_Salgaonkar's avatar
      Rauji_Salgaonkar
      Copper Contributor
      Sep 21, 2021
      Reinstalled Audio driver "Realtek Semiconductor Corp. - Extension - 6.0.9163.2" from windows update after uninstalling the existing audio drivers. Issue seems to have fixed. I will monitor it for a week and see if its a permanent fix

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