Forum Discussion
AALI_Mohamed-Amine
Dec 22, 2020Copper Contributor
Microsoft teams crashes during video calls.
Hi, I have this problem since many weeks now, Microsoft Teams crashes and restart itself 5-10 min after starting a call. The screen share is very slow, meaning that if one of my colleagues shares...
AALI_Mohamed-Amine
Dec 24, 2020Copper Contributor
ThereseSolimenoHi, thank you for your answer. I uninstalled all my Realtek drivers, and installed the latest drivers for my laptop, but that didn't fix anything. I have a lot of difficulties finding the source of the problem, I don't know if it is something related to my OS, my BIOS configuration, a specific driver... Since broadcasts during video calls are very jerky, same thing for screen shares, I have no idea of what can be the source of the problem.
ThereseSolimeno
Dec 24, 2020Former Employee
Hello AALI_Mohamed-Amine I'm going to suggest that you reach out to answers.microsoft.com for personalized tech support.