Forum Discussion
Kennedy_Amber
Sep 22, 2021Copper Contributor
Microsoft Teams Active Chats Not Opening
When using Teams, I am unable to switch between active chats, because when I click on the "Chat" Icon on the left-hand menu bar, nothing happens. I've tried uninstalling and reinstalling the app, reb...
HIE-Guy
Sep 23, 2021Copper Contributor
Kennedy_Amber This worked for me... give it a shot?! https://docs.microsoft.com/en-us/answers/answers/564328/view.html
- TLCAdminSep 25, 2021Brass ContributorThe suggested "fix" of removing some appdata files/folders did not work for myself or any of my clients. That thread seems to indicate that this is an ongoing issue and that supposedely MS is aware of it and working on it, yet there is no incident or advisory posted in the M365 health center. Surely someone "in the know" from MS or elsewhere monitors these forums and can comment?