Forum Discussion
MicrosoftMicrosoft stream - Only recording sound and not recording screen share
That is an active incident reported in the Message Center, started yesterday. ID TM207532
Title: Recorded meetings not capturing screensharing
User Impact: Users may notice that screensharing isn't being captured in Microsoft Teams meeting recordings.
Current status: We're continuing to attempt to reproduce the issue in a controlled environment. Additionally we're reviewing processing usage on the video-based sharing infrastructure to determine potential impact mitigation options.
Scope of impact: Your organization is affected by this event, and any user may experience impact if they are viewing an affected meeting recording.
Next update by: Wednesday, March 25, 2020, 6:00 PM (5:00 PM UTC)
Hi Linus,
I just did a 90 minute lecture on Teams, recorded the session with 15 students. After the video was uploaded to Streams, the video cut out after 3/4 minutes, but it still recorded the audio. I don't want to record another 90 minute session to find out the same problem is going to happen again. I really need this application to work. Is my recording completely gone now? Do I have to record it again?
There was also another incident in the middle of the recording where feedback was coming back across my speakers, no other microphones were on (I checked) and no one else could hear it.
If I can't get confirmation that it is fixed and it won't happen again, then I'm going to have to use another platform and recommend my organisation to the same thing. I don't have time to be re-recording sessions due to poor applications.
-Mike
Nothing reported in Message Center that it is an ongoing problem, but it could be something for your tenant. Office 365 Admins can check Message Center. If not they can contact Microsoft Support about the recording that was cut.