Forum Discussion
SimonaMargarint
Microsoft
MicrosoftMicrosoft stream - Only recording sound and not recording screen share
Hi.
I tried to record a meeting but it only recorded the audio and people's teams photos/any live webcam footage people were sharing. It did not capture screen sharing of a presentation.
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That is an active incident reported in the Message Center, started yesterday. ID TM207532
Title: Recorded meetings not capturing screensharing
User Impact: Users may notice that screensharing isn't being captured in Microsoft Teams meeting recordings.
Current status: We're continuing to attempt to reproduce the issue in a controlled environment. Additionally we're reviewing processing usage on the video-based sharing infrastructure to determine potential impact mitigation options.
Scope of impact: Your organization is affected by this event, and any user may experience impact if they are viewing an affected meeting recording.
Next update by: Wednesday, March 25, 2020, 6:00 PM (5:00 PM UTC)
Hi,
I experienced the same problem recently. I have had two team meetings; the first one was held on 24/03/20 and it was recorded properly including the screen sharing; however, the second which was held on 27/03/20 was recorded without any screen sharing.
I hope this problem can be fixed soon to avoid any confusion and miscommunication.
Thanks
Celen
I experienced the same problem recently. I have had two team meetings; the first one was held on 24/03/20 and it was recorded properly including the screen sharing; however, the second which was held on 27/03/20 was recorded without any screen sharing.
I hope this problem can be fixed soon to avoid any confusion and miscommunication.
Thanks
Celen