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Ianbaker's avatar
Ianbaker
Copper Contributor
Sep 09, 2019
Solved

Microsoft Forms daily alerts for old/expired survey

Hello, 

 

Our team uses Microsoft Forms within Teams to run quick surveys (ex: how many people will attend X so we can plan logistics). A survey was posted in a team chat on August 19th, and now we get an alert on this old survey every day. Any idea how to make this go away? 

 

I've played around with adding Forms to the team chat, where I'm able to see the results or collaborate, but I can't deactivate the form. Can you setup a form to only notify users once, and not every single day? 

 

Thank you

  • Hi Ianbaker,

    Thanks for raising this.

    Have you tried

    1.) In the Form going to More > Settings and untick the notifications (I.e. send an email response to recipients)
    2.) If this doesn't fix it then in More > Settings > Untick accept responses and setting a start and end date to the past

    If it still doesn't accept responses then I would consider exporting the responses and then getting rid of the form if it is no longer needed.

    In terms of setting up a form to only notify users once, a possible way around this is to turn notifications off on a form, then set up a flow to email the Team once a response to the form is submitted. Wrote about this in my blog here -

    https://microsoft365pro.co.uk/2019/07/29/teams-real-simple-with-pictures-getting-feedback-to-the-team-with-forms-flow-notifications/

    Hope that answers your questions!

    Best, Chris
  • Hi Ianbaker,

    Thanks for raising this.

    Have you tried

    1.) In the Form going to More > Settings and untick the notifications (I.e. send an email response to recipients)
    2.) If this doesn't fix it then in More > Settings > Untick accept responses and setting a start and end date to the past

    If it still doesn't accept responses then I would consider exporting the responses and then getting rid of the form if it is no longer needed.

    In terms of setting up a form to only notify users once, a possible way around this is to turn notifications off on a form, then set up a flow to email the Team once a response to the form is submitted. Wrote about this in my blog here -

    https://microsoft365pro.co.uk/2019/07/29/teams-real-simple-with-pictures-getting-feedback-to-the-team-with-forms-flow-notifications/

    Hope that answers your questions!

    Best, Chris
    • JamesDedman's avatar
      JamesDedman
      Copper Contributor

      ChrisHoardMVP Hi Chris,

      I think the issue is similar to something I'm experiencing - there is a daily update published in the "Posts" section of my Team regarding a form I have set up, and what we're looking for is a way to stop those daily updates as the Posts section is being cluttered!

       

       

      Thanks,

      James

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